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  • About the service
  • Service features
  • Charging Standards
  • Coverage
  • Standard Transit Time
  • Value-added Service
  • Notice for Use
  • Learn More
Cold Chain Standard Express
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Based on cold chain warehouses and targeting food with temperature control requirements, it is an exclusive cold chain express service characterized by cold chain transportation and prioritized delivery
Service features
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Full Temperature Control
Cold chain road transportation with full temperature control
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Professional Delivery
Door-to-door service and reliable delivery
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Customized Services
Integration of warehousing and distribution, diversified customization
Charging Standards

1. Charging rules: Initial weight (1KG)+additional weight, the prices may vary for different cities. For the price for a specific flow, the price inquired on SF's official website system shall prevail

2. Volumetric weight calculation: length*width*height (cm)/6000 =volumetric weight. The volumetric weight or the actual weight whichever is larger shall apply

Coverage

About 300 cities in Chinese Mainland. *For details, please consult SF customer managers or dial 95338

Standard Transit Time

Next Day/Third Day Delivery for Inter-province shipments, 2 to 5 days required in the whole nation. For specific transit time by destinations, please check on SF Express official website

Value-added Service

SPP, COD, Return Proof of Delivery and Packaging Service, etc. For details, please refer to the introduction of value-added services

Notice for Use

Customer type: Only available to credit account customers who have signed the Logistics and Logistics Support Service Contract (Master Contract) and the Product Agreement of Cold Chain Standard Express

Consignment content: Processed food and primary agricultural products (refrigerated/frozen products in transportation). The weight shall not exceed 20 KG per piece and 100KG per shipment (packaging materials included) and multi-piece shipments are allowed

Temperature range of consignments: Refrigerated storage, Frozen storage 

Customer qualification requirement: Customers need to provide proof of qualification for the consignment content

Learn More
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Customer service hotline: 95338
24hours self-service
Phone representative service hours: 08:00-21:00
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Online Service : Contact now
24hours self-service
Live chat representative service hours: 08:00-22:00
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Contact your local courier or sales manager for details