If the consignment is lost or damaged during transportation, compensation will be made by the proportion of the SPP amount to the actual value of the consignment and the amount of actual loss (repair cost for damage)
Regular consignments:
| Express products in the Chinese Mainland | |
|---|---|
| SPP amount | Standard service rate |
Below CNY500(included) | CNY1/shipment |
CNY501- CNY1,000(included) | CNY2/shipment |
Above CNY1,000 | 5‰ |
| Express product | Weight range | SPP amount | Minimum charge | Standard service rate |
|---|---|---|---|---|
| SF Road Freight Express | （0,40KG] | Below CNY500(included) | CNY2/shipment | 6‰ |
（40,100KG] | Below CNY1,000(included) | CNY4/shipment | ||
（100KG,＋∞) | Below CNY3,000(included) | CNY12/shipment | ||
| SF Long-haul Distribution | [20KG,+∞) | Below CNY1,000(included) | CNY5/shipment | |
| Standard Express LTL and Large-size LTL | [100, 500KG) | Below CNY3,000(included) | CNY12/shipment | |
[500KG,+∞) | Below CNY4,000(included) | CNY24/shipment | ||
| FTL Direct Delivery | All weight ranges | Below CNY6,000(included) | CNY30/shipment | 5‰ |
| By product and weight range: When SPP amount≤SPP amount within the minimum charge range, SPP fee=minimum charge; when SPP amount>SPP amount within the minimum charge range, SPP fee=SPP amount*standard service rate | ||||
Fragile consignments:
SPP fee=SPP amount*8‰, with a minimum charge of CNY2/shipment for express products, CNY3/shipment for SF Road Freight Express, CNY8/shipment for SF Long-haul Distribution and CNY18/shipment for Standard Express LTL and Large-size LTL
Specific consignments:
For SPP rate of specific consignments, please refer to the actual SPP calculating rules (e.g. hairy crabs, aquarium fish, garage kits) and confirm with SF couriers