Cash on Delivery Service (COD)

Value-added Service

Based on the scenario-based demands of the customers and industries, the extended services provided beyond basic logistics services meet customers' customized demands

Service Features

A Diversified Service System

Satisfy the needs of different industries and customers and provide them with comprehensive solutions

Scenario-based Service Capability

Design and perform services flexibly to meet extended logistics scenario demands

Digital Service Experience

Integrate digital supply chain throughout the process to guarantee the industry-leading performance experience

About the Service

Cash on Delivery

According to the transaction agreement reached between the shipper (seller) and the receiver (buyer), SF provides the shipper with a fast and convenient goods (commodity) delivery service while collecting the goods payments from the receiver and returning such payments to the shipper

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Charging Standards

COD service fee =COD amount*standard rate, details are as follows:
Mutual shipping in the Chinese Mainland
Standard rate 5%, minimum charge per shipment: CNY3
Mutual shipping in Hong Kong and Macau regions
Service rate: Settlement in 3 working days: 3.0%; settlement in the next week: 2.5%; settlement in the week after next: 2.0%
Minimum charge per shipment: HKD/MOP5
Note: The above is for reference only and for specific rates, please refer to the quotation made by local SF sales

Coverage

Mutual shipping in the Chinese Mainland
Mutual shipping in Hong Kong and Macau regions
Mutual shipping in Taiwan region

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Customer Service Hotline

95338

24hours self-service

Phone representative service hours: 08:00-21:00

Online Service

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24hours self-service

Live chat representative service hours: 08:00-22:00

Contact your local courier or sales manager for details