Value-added Service
Based on the scenario-based demands of the customers and industries, the extended services provided beyond basic logistics services meet customers' customized demands
Service Features
A Diversified Service System
  • Satisfy the needs of different industries and customers and provide them with comprehensive solutions
Scenario-based Service Capability
  • Design and perform services flexibly to meet extended logistics scenario demands
Digital Service Experience
  • Integrate digital supply chain throughout the process to guarantee the industry-leading performance experience
About the Service
Fuel Surcharge
Fuel price fluctuation is a key factor that affects the transportation cost. To ensure the stable and sustainable operation of the enterprise, SF imposes a fuel surcharge for shipments at a fluctuating rate The fuel surcharge is adjusted by reference to the monthly published fuel prices and may be increased, lowered, or canceled accordingly
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Charging Standards

For mutual shipping within Chinese Mainland and shipping from Chinese Mainland to Hong Kong, Macau and Taiwan regions: The fuel surcharge percentage is calculated by product
For mutual shipping among Hong Kong, Macau and Taiwan regions, as well as exports from Hong Kong, Macau and Taiwan regions to Chinese Mainland:   Freight charge * fuel surcharge percentage
For exports from Chinese Mainland, Hong Kong, Macau and Taiwan regions to overseas countries:  Freight charge * fuel surcharge percentage

Coverage

Mutual shipping within Chinese Mainland and shipping from Chinese Mainland to Hong Kong, Macau and Taiwan regions. The parts express products charge. Specific details are subject to written notification from sales managers

Mutual shipping from Hong Kong, Macau and Taiwan regions to Chinese Mainland, Hong Kong, Macau and Taiwan regions

Shipping from Chinese Mainland, Hong Kong, Macau and Taiwan regions to overseas countries

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Customer Service Hotline
95338
24hours self-service
Phone representative service hours: 08:00-21:00
Online Service
Contact now
24hours self-service
Live chat representative service hours: 08:00-22:00
Contact your local courier or sales manager for details
More order placement modes:
Official account "SF Express" on WeChat, App and mini program
Online Customer ServiceCooperation Inquiry