Value-added Service
Based on the scenario-based demands of the customers and industries, the extended services provided beyond basic logistics services meet customers' customized demands
Service Features
A Diversified Service System
  • Satisfy the needs of different industries and customers and provide them with comprehensive solutions
Scenario-based Service Capability
  • Design and perform services flexibly to meet extended logistics scenario demands
Digital Service Experience
  • Integrate digital supply chain throughout the process to guarantee the industry-leading performance experience
About the Service
Upstairs Delivery
SF provides customers with a door-to-door delivery service for large goods and enables customers to stay at home without worrying about how to get large goods upstairs
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Coverage

Chinese  Mainland
Chinese Mainland to Hong Kong, Macao of China

Charging Standards

【Chinese Mainland】

1. Any of one waybill of shipment ≥60KG, chargeable weight *RMB1/KG will be charged of the shipment;
2. If all shipments under one waybill <60KG, and the total weight ≥100KG, chargeable weight *RMB0.3/KG will be charged of the shipment;
Note: The chargeable weight is the actual weight or the volumetric weight, whichever is higher, the volumetric weight is calculated by the volumetric ratio of the main products.

【Chinese Mainland to Hong Kong, Macao of China】

For any piece contained in 1 shipment no less than 20KG, HK$30/floor will be charged;

Notice for Use

【Chinese Mainland】

1. Applicable products: SF Road Freight Express;
2. Limit conditions: Actual weight of single piece ≤130KG; Length, width and height no longer than 2.5m, 1.5m and 1.5m respectively;
3. Charging standards: Single piece ≥60KG or single shipment≥100KG;

【Chinese Mainland to Hong Kong, Macao of China】

1. Applicable products: Not restricted;
2. Pickup and delivery standards: Single side ≤1.6M and sum of length, width and height ≤3M, no restriction on weight. 

Note:The delivery upstairs fee will be not charged if there is a lift at the actual delivery address. Otherwise, the delivery upstairs fee will be charged if the above charging standards are met 

Learn More
Customer Service Hotline
95338
24hours self-service
Phone representative service hours: 08:00-21:00
Online Service
Contact now
24hours self-service
Live chat representative service hours: 08:00-22:00
Contact your local courier or sales manager for details
More order placement modes:
Official account "SF Express" on WeChat, App and mini program
Online Customer ServiceCooperation Inquiry