Value-added Service
Based on the scenario-based demands of the customers and industries, the extended services provided beyond basic logistics services meet customers' customized demands
Service Features
A Diversified Service System
  • Satisfy the needs of different industries and customers and provide them with comprehensive solutions
Scenario-based Service Capability
  • Design and perform services flexibly to meet extended logistics scenario demands
Digital Service Experience
  • Integrate digital supply chain throughout the process to guarantee the industry-leading performance experience
About the Service
Fixed-sum SPP
The Fixed-sum SPP is a SPP product launched for users who are sending consignments that are difficult to measure at fair value. No value proof is required and compensation will be made fully for complete loss or damage or by 50% of the SPP amount for partial loss or damage. Compensation can be made in 12H at the soonest
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Charging Standards

 

SPP amount

Standard service rate

CNY500

CNY2/shipment

CNY1,000

CNY4/shipment

CNY2,000

CNY8/shipment

CNY5,000

CNY19/shipment

CNY10,000

CNY36/shipment

 

Applicable Products

Express products in the Chinese Mainland: SF Same Day Delivery, SF Half Day, SF Standard Express, SF Speedy Express

Application Scope

Credentials, cards and coupons such as ETC cards, top-up cards, ID cards, entrance tickets, insurance policies, tickets, bills, movie tickets, invoices/tax receipts, graduate certificates, household registers, passports, driving licenses

Compensation Standards

For details about modes of claim feedback, acceptance time limit, judgment of damage, documents required and compensation time limit, please refer to SF Mini-program - My - Claim Center

Notice for Use

SF will update from time to time the consignments suitable for the Fixed-sum SPP service, subject to the information confirmed by SF couriers

Learn More
Customer Service Hotline
95338
24hours self-service
Phone representative service hours: 08:00-21:00
Online Service
Contact now
24hours self-service
Live chat representative service hours: 08:00-22:00
Contact your local courier or sales manager for details
More order placement modes:
Official account "SF Express" on WeChat, App and mini program
Online Customer ServiceCooperation Inquiry