Value-added Service
Based on the scenario-based demands of the customers and industries, the extended services provided beyond basic logistics services meet customers' customized demands
Service Features
A Diversified Service System
  • Satisfy the needs of different industries and customers and provide them with comprehensive solutions
Scenario-based Service Capability
  • Design and perform services flexibly to meet extended logistics scenario demands
Digital Service Experience
  • Integrate digital supply chain throughout the process to guarantee the industry-leading performance experience
About the Service
Special Area Delivery
If a delivery address is located in a special area (e.g. wharf, airport, logistics company/center/warehouse, bonded area, customs supervision area, conference and exhibition center), and additional services (e.g. queuing, booking for area delivery, following designated procedures for delivery, waiting for acceptance and advance fees) other than pickup and delivery services are needed from SF, considering the increased difficulty in delivery due to complicated formalities, SF will charge a service fee according to the standards so as to reduce the communication cost and improve the pickup and delivery efficiency
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Charging Standards

Special area delivery fee=Special area delivery service fee (charged by SF)+advance fee (charged by the third party warehouse or the agent that receives the goods) 

1. Special area delivery service fee
Charge according to the standards of the district where the payer is located, without the need for currency exchange
If the warehouse is loaded in the Chinese Mainland: 

[Charge by shipment]

① For customs and bonded warehouses: 
Paid in the Chinese Mainland: CNY150/shipment
Paid in Hong Kong or Macau region: HKD(MOP)150/Shipment
Paid in Taiwan region: TWD600/shipment
② For other special area addresses (except customs and bonded warehouses): 
Paid in the Chinese Mainland: CNY100/shipment
Paid in Hong Kong or Macau region: HKD(MOP)100/Shipment
Paid in Taiwan region: TWD400/shipment. 

[Charge by handling procedure] 

① Applicable to mutual delivery for flows in the Chinese Mainland to factory warehouse, pharmaceutical warehouse, wharf warehouse, supermarket warehouse and cold chain warehouse; 

② Charge by chargeable weight of the cargo and number of handling procedure(s); 

③ Only available in the ordering and pickup processes, and not available in delivery process; 

④ Inbound handling procedures and charging rules: The handling procedures can be divided into appointed warehouse-in and queuing outside warehouse, putaway, clearing stocks, open-box counting, among which, appointed warehouse-in and queuing outside warehouse is required and shall be charged by CNY20 per shipment. Putaway, clearing stocks and open-box counting can be selected on demand and shall be charged by weight range, 

[0. 20KG) : CNY10 per shipment;

 [20KG,100KG) : CNY20 per shipment; 

[100KG,300KG) : CNY30 per shipment; 

[300KG,+∞) : CNY50 per shipment;  

⑤For charging by handling procedures, the upper limit of freight charges of a single shipment is CNY100; 

If the warehouse is located in Hong Kong or Macau region: 
Paid in the Chinese Mainland: CNY300/shipment
Paid in Hong Kong or Macau region: HKD(MOP)300/Shipment
Paid in Taiwan region: TWD1,200/shipment

For Large-size LTL, the price may vary by resources, subject to the actual order placed

2. Advance fee: Charge by bills (charged by the third party warehouse or the agent that receives the goods)

Coverage

Mutual shipping in the Chinese Mainland
Mutual shipping between the Chinese Mainland and Hong Kong
Query of special area delivery addresses (PC)
Query of special area delivery addresses (mobile)

Learn More
Customer Service Hotline
95338
24hours self-service
Phone representative service hours: 08:00-21:00
Online Service
Contact now
24hours self-service
Live chat representative service hours: 08:00-22:00
Contact your local courier or sales manager for details
More order placement modes:
Official account "SF Express" on WeChat, App and mini program
Online Customer ServiceCooperation Inquiry